Community Service Work

Burton and Shellie have trained each of their dogs to become their team-mates, qualified and certified to perform both pet therapy and crisis-response volunteer work.

While dog-handler teams traditionally perform "pet therapy" visits in hospitals, schools, nursing homes, etc., these visits are typically "repetitive, and predictable".  Burton and Shellie, and their pet therapy team-mates, usually visit the same hospital, same day of the week, arriving at the same time, meeting the same staff, performing similar services to their patients selected for that particular visit.

"Animal-assisted crisis response" visits are "not repetitive, nor predictable".  The training, and therefore certification, is far more involved.  And the training is never ending.

Never self-deploying, feeling that "If we are not a part of the solution, we are a part of the problem."  So building relationships with first responding organizations is an important part of what they do.  It is said “That we don’t want to be exchanging business cards at the disaster”.

Volunteer organizations typically work together, in umbrella structure.  Voluntary Organizations Active in Disaster, 

VOAD, and Community Organizations Active in Disaster, COAD.  Burton and Shellie have been extremely active locally, state-wide, and nationally.  Their national guiding principles are:  the 4 C’s.  Communication, Coordination, Collaboration and Cooperation.

We often think of a crisis response visit as being like a “pet therapy visit, on the worst day of someone's life“.

Our team is made up of experienced technicians and customer service representatives who are passionate about providing the best possible service to our customers. We are available 24/7 to ensure that your business stays connected.